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Suburban Homes
TENANT INFORMATION
715-422-0819

Please check our maintenance FAQs, Tenant Responsibilities, and Tenant FAQs before requesting service.

Maintenance FAQs
  • Smoke alarm & carbon monoxide detectors
    Chirping from a smoke alarm is a signal that the battery needs to be replaced. It is Ruesch Companies tenant’s responsibility to replace all batteries in smoke alarms and CO2 detectors to keep them running efficiently for their safety and the safety of others around them.
  • Furnace, heating, or A/C troubleshooting
    If you are having issues with your heating and cooling, please check the following items before putting in a maintenance request: ​ → Did you replace your furnace filter? This can cause issues with the heating AND cooling of your home. → Does your thermostat operates on batteries? Have you replaced the batteries? → Is there gas running to your furnace? Are you current on your utility bills? Is the pilot light lite on your furnace? → Is there power being ran to your unit? Did you check the breaker box to see if anything has tripped? ​
  • Dishwasher
    DAILY – To prevent clogs and bacteria, scrape food from the dishes and pre-rinse before loading them in the dishwasher. WEEKLY – Be sure to run the dishwasher at least once a week, even if it is empty, to prevent any clogs in the drain line. This is especially important if you have a garbage disposal. BEST PRACTICES: If you are in a property without a water softener, add 2 cups of white distilled vinegar every few months to dissolve hard water deposits Don't overload the dishwasher – this will prevent it from cleaning well. Don't use liquid dish soap or gel soap – they will over sud or block up the system
  • Drains
    Be careful to keep foreign objects from going down the drain. Consider placing removable strainers on each of your kitchen drains – these will easily capture anything that is not supposed to go down the drain and can easily be cleaned. To prevent clogs from hair, food, and oil – Pour 1 tablespoon of table salt and 1 tablespoon of baking soda down the drain, followed by 1/4 cup of white vinegar. It will start bubbling and fizzing. Wait about 20 minutes and pour in 2 quarts of HOT water. If you are treating Kitchen drains or Garbage Disposals, use COLD water.
  • Humidity & household moisture
    It is Ruesch Companies, LLC tenant’s responsibility to help prevent normal household moisture in their apartment/home. Neglecting to do so may cause more damage to the property and your health. Things to do to help prevent (not eliminate) excessive household moisture are: ​ → Keep bedroom doors open and ceiling fans moving on low to help air circulation. → Keep your bathroom fan running during use and for 20 minutes after use. → Open blinds during the day to allow interior heat sun to help with the moisture on windows. → Run range hood while cooking. → Using a towel to wipe off the moisture that will appear on the glass will help prevent the drywall around the window from staying wet. → Prevent placing large items of furniture in front of the windows. This prevents good air movement. → Make sure windows are completely tight and locked during winter months. → Purchasing a dehumidifier will help keep humidity between 30 and 50. ​ Household Mold Clean Up Guidelines Bathroom Tips: ​ → Places that are often or always damp can be hard to maintain completely free of mold. If there’s some mold in the shower or elsewhere in the bathroom that seems to reappear, increasing the ventilation (running a fan or opening a window) and cleaning more frequently will usually prevent mold from recurring, or at least keep the mold to a minimum. → If the moldy area is less than about 10 square feet (less than roughly a 3 ft. by 3 ft. patch), in most cases, you can handle the job yourself, following the guidelines below. If the area is larger than that please contact Ruesch Companies and notify them of the issue. ​ Mold Control: ​ First, control the moisture issue by keeping the area well ventilated. Second, using gloves, mask, and eye protections: scrub the hard surface using a soft brush with 1 qt water and ½ cup bleach mold killer mixture. Dry completely and remain dry for 3 days. ​ If mold doesn’t reappear in the 3 days after treatment the area can be painted with KILZ, if needed. ​ Remember if moisture returns the mold will return. It is impossible to eliminate household molds. It can only be controlled by well ventilating the area and cleaning the area when necessary. ​
  • Light bulbs
    Replacing light bulbs are the Ruesch Companies tenant’s responsibility. If you are physically unable to change bulbs we are willing to install the bulbs that you purchased.
  • Toilets
    Don’t flush anything except toilet tissue – things like paper towels, diapers, napkins, sanitary napkins, tampons, balls of hair, Q-tips, and rags will cause problems. Do not use hangers or snakes to unclog a toilet, they may cause damage to the porcelain bowl.
  • What is a true emergency?
    A true emergency requires immediate action by calling 715-422-0819 including Fire: Call 911, then Ruesch Co. Natural gas leak No heat in the winter months Uncontainable water leak If it is not a true emergency, your request will be addressed the next business day
  • Blinds
    During cold winter month’s condensation will appear on the window glass. Please keep blinds open during the day to prevent moisture on the windows.
  • Batteries
    → Be prepared; have back up batteries for the items that require them. → Smoke alarms will require a either a 9-Volt Rectangular Battery, or 2 “AA” Batteries. → Rectangular shaped digital thermostat requires 2 “AAA” Batteries. → Garage Key Pad requires a 9-Volt Rectangular Battery. → Garage Remote requires 1 or 2, (CR 2032)3-Volt Lithium Coin Cell Batteries.
  • Appliances
    Dishwasher – For best performance use a quality detergent, and rinse aid, along with a bottle of dishwasher cleaner every 6 months. ​​ Washer/Dryer – No Large Items (Examples: Blankets, Bedspreads, Comforters, or Rugs). Clean dryer lint trap after every use. ​​
  • Garage Issues
    → Check if “Safety Beam Eyes” are lined up or if there is something blocking their beam. (Ice at the bottom of the door, preventing it from completely closing.) Helpful hint in the winter, take the remote inside when not in use. → Most garages are wired for safety with a GFCI outlet, located on one of the electrical outlets. If you have lost power to your garage the GFCI reset button on that outlet may need to be reset. → Occasionally an electrical breaker can flip in your breaker box leaving you without electricity. Check your breaker box for breaker marked garage, completely flip breaker to the off position, then to the on position.
  • Check In Form
    Check In Form
  • Winter Reminders
    Winter Reminders
  • Rules & Regulations
    Rules & Regulations
  • Summer Reminders
    Summer Reminders
  • Move Out Tips
    Move Out Tips
  • What do I do if something breaks?
    If your home needs maintenance and it cannot be remedy via any of the maintenance tips in the FAQs, please put in a maintenance request through the Tenant Portal.
  • How do I pay my rent?
    Go to the tenant portal here
  • When is rent due?
    Rent is due the first of every month. A $50 late fee will be added at 9:00 am the second of the month if not received before.
  • I am thinking of getting a pet, what do I do?
    Contact Ruesch Companies, LLC to approve your pet. Start here to see if your pet will qualify: Pet Rules & Regulations Assistance Animals Rules & Regulations
  • How can I break my lease?
    Tenants are responsible for their lease through the lease expiration date. In the event a tenant must move out prior to the lease expiration date, Ruesch Companies,LLC will make every attempt to rent out the apartment on their behalf. If a new tenant is found, rent will be waived for the time period in which new tenant moved in through the lease expiration date. Breach of Lease
  • Can I paint, mount a TV on the wall or do improvements/changes to the property?
    Painting or any structural modifications to the property are not permitted without written permission from the homeowner. Should you paint or modify the property in any manner without permission, you will be charged for the cost of restoring the home to its original condition.
  • Senior Self-Storage Manager & Administrative Assistant
    Laura Van Tassel laura@rueschcompanies.com
  • Senior Property Manager & Office Manager
    Amanda Dolph amanda@rueschcompanies.com
  • Leasing Agent & Office Assistant
    Troi Hanna info@rueschcompanies.com
  • Owners
    Shane & Michaela Ruesch shane@rueschcompanies.com michaela@rueschcompanies.com
  • Smoke alarm & carbon monoxide detectors
    Chirping from a smoke alarm is a signal that the battery needs to be replaced. It is Ruesch Companies tenant’s responsibility to replace all batteries in smoke alarms and CO2 detectors to keep them running efficiently for their safety and the safety of others around them.
  • Furnace, heating, or A/C troubleshooting
    If you are having issues with your heating and cooling, please check the following items before putting in a maintenance request: ​ → Did you replace your furnace filter? This can cause issues with the heating AND cooling of your home. → Does your thermostat operates on batteries? Have you replaced the batteries? → Is there gas running to your furnace? Are you current on your utility bills? Is the pilot light lite on your furnace? → Is there power being ran to your unit? Did you check the breaker box to see if anything has tripped? ​
  • Dishwasher
    DAILY – To prevent clogs and bacteria, scrape food from the dishes and pre-rinse before loading them in the dishwasher. WEEKLY – Be sure to run the dishwasher at least once a week, even if it is empty, to prevent any clogs in the drain line. This is especially important if you have a garbage disposal. BEST PRACTICES: If you are in a property without a water softener, add 2 cups of white distilled vinegar every few months to dissolve hard water deposits Don't overload the dishwasher – this will prevent it from cleaning well. Don't use liquid dish soap or gel soap – they will over sud or block up the system
  • Drains
    Be careful to keep foreign objects from going down the drain. Consider placing removable strainers on each of your kitchen drains – these will easily capture anything that is not supposed to go down the drain and can easily be cleaned. To prevent clogs from hair, food, and oil – Pour 1 tablespoon of table salt and 1 tablespoon of baking soda down the drain, followed by 1/4 cup of white vinegar. It will start bubbling and fizzing. Wait about 20 minutes and pour in 2 quarts of HOT water. If you are treating Kitchen drains or Garbage Disposals, use COLD water.
  • Humidity & household moisture
    It is Ruesch Companies, LLC tenant’s responsibility to help prevent normal household moisture in their apartment/home. Neglecting to do so may cause more damage to the property and your health. Things to do to help prevent (not eliminate) excessive household moisture are: ​ → Keep bedroom doors open and ceiling fans moving on low to help air circulation. → Keep your bathroom fan running during use and for 20 minutes after use. → Open blinds during the day to allow interior heat sun to help with the moisture on windows. → Run range hood while cooking. → Using a towel to wipe off the moisture that will appear on the glass will help prevent the drywall around the window from staying wet. → Prevent placing large items of furniture in front of the windows. This prevents good air movement. → Make sure windows are completely tight and locked during winter months. → Purchasing a dehumidifier will help keep humidity between 30 and 50. ​ Household Mold Clean Up Guidelines Bathroom Tips: ​ → Places that are often or always damp can be hard to maintain completely free of mold. If there’s some mold in the shower or elsewhere in the bathroom that seems to reappear, increasing the ventilation (running a fan or opening a window) and cleaning more frequently will usually prevent mold from recurring, or at least keep the mold to a minimum. → If the moldy area is less than about 10 square feet (less than roughly a 3 ft. by 3 ft. patch), in most cases, you can handle the job yourself, following the guidelines below. If the area is larger than that please contact Ruesch Companies and notify them of the issue. ​ Mold Control: ​ First, control the moisture issue by keeping the area well ventilated. Second, using gloves, mask, and eye protections: scrub the hard surface using a soft brush with 1 qt water and ½ cup bleach mold killer mixture. Dry completely and remain dry for 3 days. ​ If mold doesn’t reappear in the 3 days after treatment the area can be painted with KILZ, if needed. ​ Remember if moisture returns the mold will return. It is impossible to eliminate household molds. It can only be controlled by well ventilating the area and cleaning the area when necessary. ​
  • Light bulbs
    Replacing light bulbs are the Ruesch Companies tenant’s responsibility. If you are physically unable to change bulbs we are willing to install the bulbs that you purchased.
  • Toilets
    Don’t flush anything except toilet tissue – things like paper towels, diapers, napkins, sanitary napkins, tampons, balls of hair, Q-tips, and rags will cause problems. Do not use hangers or snakes to unclog a toilet, they may cause damage to the porcelain bowl.
  • What is a true emergency?
    A true emergency requires immediate action by calling 715-422-0819 including Fire: Call 911, then Ruesch Co. Natural gas leak No heat in the winter months Uncontainable water leak If it is not a true emergency, your request will be addressed the next business day
  • Blinds
    During cold winter month’s condensation will appear on the window glass. Please keep blinds open during the day to prevent moisture on the windows.
  • Batteries
    → Be prepared; have back up batteries for the items that require them. → Smoke alarms will require a either a 9-Volt Rectangular Battery, or 2 “AA” Batteries. → Rectangular shaped digital thermostat requires 2 “AAA” Batteries. → Garage Key Pad requires a 9-Volt Rectangular Battery. → Garage Remote requires 1 or 2, (CR 2032)3-Volt Lithium Coin Cell Batteries.
  • Appliances
    Dishwasher – For best performance use a quality detergent, and rinse aid, along with a bottle of dishwasher cleaner every 6 months. ​​ Washer/Dryer – No Large Items (Examples: Blankets, Bedspreads, Comforters, or Rugs). Clean dryer lint trap after every use. ​​
  • Garage Issues
    → Check if “Safety Beam Eyes” are lined up or if there is something blocking their beam. (Ice at the bottom of the door, preventing it from completely closing.) Helpful hint in the winter, take the remote inside when not in use. → Most garages are wired for safety with a GFCI outlet, located on one of the electrical outlets. If you have lost power to your garage the GFCI reset button on that outlet may need to be reset. → Occasionally an electrical breaker can flip in your breaker box leaving you without electricity. Check your breaker box for breaker marked garage, completely flip breaker to the off position, then to the on position.
  • Check In Form
    Check In Form
  • Winter Reminders
    Winter Reminders
  • Rules & Regulations
    Rules & Regulations
  • Summer Reminders
    Summer Reminders
  • Move Out Tips
    Move Out Tips
  • What do I do if something breaks?
    If your home needs maintenance and it cannot be remedy via any of the maintenance tips in the FAQs, please put in a maintenance request through the Tenant Portal.
  • How do I pay my rent?
    Go to the tenant portal here
  • When is rent due?
    Rent is due the first of every month. A $50 late fee will be added at 9:00 am the second of the month if not received before.
  • I am thinking of getting a pet, what do I do?
    Contact Ruesch Companies, LLC to approve your pet. Start here to see if your pet will qualify: Pet Rules & Regulations Assistance Animals Rules & Regulations
  • How can I break my lease?
    Tenants are responsible for their lease through the lease expiration date. In the event a tenant must move out prior to the lease expiration date, Ruesch Companies,LLC will make every attempt to rent out the apartment on their behalf. If a new tenant is found, rent will be waived for the time period in which new tenant moved in through the lease expiration date. Breach of Lease
  • Can I paint, mount a TV on the wall or do improvements/changes to the property?
    Painting or any structural modifications to the property are not permitted without written permission from the homeowner. Should you paint or modify the property in any manner without permission, you will be charged for the cost of restoring the home to its original condition.
  • Senior Self-Storage Manager & Administrative Assistant
    Laura Van Tassel laura@rueschcompanies.com
  • Senior Property Manager & Office Manager
    Amanda Dolph amanda@rueschcompanies.com
  • Leasing Agent & Office Assistant
    Troi Hanna info@rueschcompanies.com
  • Owners
    Shane & Michaela Ruesch shane@rueschcompanies.com michaela@rueschcompanies.com
Tenant Responsibilities
  • Smoke alarm & carbon monoxide detectors
    Chirping from a smoke alarm is a signal that the battery needs to be replaced. It is Ruesch Companies tenant’s responsibility to replace all batteries in smoke alarms and CO2 detectors to keep them running efficiently for their safety and the safety of others around them.
  • Furnace, heating, or A/C troubleshooting
    If you are having issues with your heating and cooling, please check the following items before putting in a maintenance request: ​ → Did you replace your furnace filter? This can cause issues with the heating AND cooling of your home. → Does your thermostat operates on batteries? Have you replaced the batteries? → Is there gas running to your furnace? Are you current on your utility bills? Is the pilot light lite on your furnace? → Is there power being ran to your unit? Did you check the breaker box to see if anything has tripped? ​
  • Dishwasher
    DAILY – To prevent clogs and bacteria, scrape food from the dishes and pre-rinse before loading them in the dishwasher. WEEKLY – Be sure to run the dishwasher at least once a week, even if it is empty, to prevent any clogs in the drain line. This is especially important if you have a garbage disposal. BEST PRACTICES: If you are in a property without a water softener, add 2 cups of white distilled vinegar every few months to dissolve hard water deposits Don't overload the dishwasher – this will prevent it from cleaning well. Don't use liquid dish soap or gel soap – they will over sud or block up the system
  • Drains
    Be careful to keep foreign objects from going down the drain. Consider placing removable strainers on each of your kitchen drains – these will easily capture anything that is not supposed to go down the drain and can easily be cleaned. To prevent clogs from hair, food, and oil – Pour 1 tablespoon of table salt and 1 tablespoon of baking soda down the drain, followed by 1/4 cup of white vinegar. It will start bubbling and fizzing. Wait about 20 minutes and pour in 2 quarts of HOT water. If you are treating Kitchen drains or Garbage Disposals, use COLD water.
  • Humidity & household moisture
    It is Ruesch Companies, LLC tenant’s responsibility to help prevent normal household moisture in their apartment/home. Neglecting to do so may cause more damage to the property and your health. Things to do to help prevent (not eliminate) excessive household moisture are: ​ → Keep bedroom doors open and ceiling fans moving on low to help air circulation. → Keep your bathroom fan running during use and for 20 minutes after use. → Open blinds during the day to allow interior heat sun to help with the moisture on windows. → Run range hood while cooking. → Using a towel to wipe off the moisture that will appear on the glass will help prevent the drywall around the window from staying wet. → Prevent placing large items of furniture in front of the windows. This prevents good air movement. → Make sure windows are completely tight and locked during winter months. → Purchasing a dehumidifier will help keep humidity between 30 and 50. ​ Household Mold Clean Up Guidelines Bathroom Tips: ​ → Places that are often or always damp can be hard to maintain completely free of mold. If there’s some mold in the shower or elsewhere in the bathroom that seems to reappear, increasing the ventilation (running a fan or opening a window) and cleaning more frequently will usually prevent mold from recurring, or at least keep the mold to a minimum. → If the moldy area is less than about 10 square feet (less than roughly a 3 ft. by 3 ft. patch), in most cases, you can handle the job yourself, following the guidelines below. If the area is larger than that please contact Ruesch Companies and notify them of the issue. ​ Mold Control: ​ First, control the moisture issue by keeping the area well ventilated. Second, using gloves, mask, and eye protections: scrub the hard surface using a soft brush with 1 qt water and ½ cup bleach mold killer mixture. Dry completely and remain dry for 3 days. ​ If mold doesn’t reappear in the 3 days after treatment the area can be painted with KILZ, if needed. ​ Remember if moisture returns the mold will return. It is impossible to eliminate household molds. It can only be controlled by well ventilating the area and cleaning the area when necessary. ​
  • Light bulbs
    Replacing light bulbs are the Ruesch Companies tenant’s responsibility. If you are physically unable to change bulbs we are willing to install the bulbs that you purchased.
  • Toilets
    Don’t flush anything except toilet tissue – things like paper towels, diapers, napkins, sanitary napkins, tampons, balls of hair, Q-tips, and rags will cause problems. Do not use hangers or snakes to unclog a toilet, they may cause damage to the porcelain bowl.
  • What is a true emergency?
    A true emergency requires immediate action by calling 715-422-0819 including Fire: Call 911, then Ruesch Co. Natural gas leak No heat in the winter months Uncontainable water leak If it is not a true emergency, your request will be addressed the next business day
  • Blinds
    During cold winter month’s condensation will appear on the window glass. Please keep blinds open during the day to prevent moisture on the windows.
  • Batteries
    → Be prepared; have back up batteries for the items that require them. → Smoke alarms will require a either a 9-Volt Rectangular Battery, or 2 “AA” Batteries. → Rectangular shaped digital thermostat requires 2 “AAA” Batteries. → Garage Key Pad requires a 9-Volt Rectangular Battery. → Garage Remote requires 1 or 2, (CR 2032)3-Volt Lithium Coin Cell Batteries.
  • Appliances
    Dishwasher – For best performance use a quality detergent, and rinse aid, along with a bottle of dishwasher cleaner every 6 months. ​​ Washer/Dryer – No Large Items (Examples: Blankets, Bedspreads, Comforters, or Rugs). Clean dryer lint trap after every use. ​​
  • Garage Issues
    → Check if “Safety Beam Eyes” are lined up or if there is something blocking their beam. (Ice at the bottom of the door, preventing it from completely closing.) Helpful hint in the winter, take the remote inside when not in use. → Most garages are wired for safety with a GFCI outlet, located on one of the electrical outlets. If you have lost power to your garage the GFCI reset button on that outlet may need to be reset. → Occasionally an electrical breaker can flip in your breaker box leaving you without electricity. Check your breaker box for breaker marked garage, completely flip breaker to the off position, then to the on position.
  • Check In Form
    Check In Form
  • Winter Reminders
    Winter Reminders
  • Rules & Regulations
    Rules & Regulations
  • Summer Reminders
    Summer Reminders
  • Move Out Tips
    Move Out Tips
  • What do I do if something breaks?
    If your home needs maintenance and it cannot be remedy via any of the maintenance tips in the FAQs, please put in a maintenance request through the Tenant Portal.
  • How do I pay my rent?
    Go to the tenant portal here
  • When is rent due?
    Rent is due the first of every month. A $50 late fee will be added at 9:00 am the second of the month if not received before.
  • I am thinking of getting a pet, what do I do?
    Contact Ruesch Companies, LLC to approve your pet. Start here to see if your pet will qualify: Pet Rules & Regulations Assistance Animals Rules & Regulations
  • How can I break my lease?
    Tenants are responsible for their lease through the lease expiration date. In the event a tenant must move out prior to the lease expiration date, Ruesch Companies,LLC will make every attempt to rent out the apartment on their behalf. If a new tenant is found, rent will be waived for the time period in which new tenant moved in through the lease expiration date. Breach of Lease
  • Can I paint, mount a TV on the wall or do improvements/changes to the property?
    Painting or any structural modifications to the property are not permitted without written permission from the homeowner. Should you paint or modify the property in any manner without permission, you will be charged for the cost of restoring the home to its original condition.
  • Senior Self-Storage Manager & Administrative Assistant
    Laura Van Tassel laura@rueschcompanies.com
  • Senior Property Manager & Office Manager
    Amanda Dolph amanda@rueschcompanies.com
  • Leasing Agent & Office Assistant
    Troi Hanna info@rueschcompanies.com
  • Owners
    Shane & Michaela Ruesch shane@rueschcompanies.com michaela@rueschcompanies.com
Tenant FAQs
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Ruesch Companies, LLC, 2221 Oak St., Wisconsin Rapids, WI 54495

 

OFFICE HOURS: M-F 8:00AM-4:00PM
715-422-0819 

Copyright © 2020 Ruesch Companies, LLC | All Rights Reserved


Rent prices are subject to change. Information deemed reliable, but not guaranteed.

At Ruesch Companies LLC., we believe that our residents deserve to be treated fairly at all times. As an equal opportunity housing provided, Ruesch Companies, LLC. provides housing opportunities regardless of race, color, national origin, religion, sex,physical and mental disability, familial status, and there presence of children, or any other classification protected by applicable federal, state, or local law.

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